Terms & Conditions
Introduction
Welcome to the Brother Bees Honey website (“the Website”). These Terms and Conditions govern your use of this Website and any products or services purchased through it.
By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Website.
Company Information
This Website is operated by Brother Bees Honey (“we”, “us”, “our”).
Registered address: [Insert address]
Email: info@brotherbeeshoney.com
Telephone: [Insert phone number]
Use of the Website
You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Website.
You may not:
- Misuse the Website
- Attempt unauthorised access
- Introduce viruses or malicious code
- Use the Website for fraudulent purposes
Product Information
We make every effort to ensure product descriptions, images, and pricing are accurate. However:
- Product images are for illustrative purposes only
- Packaging may differ slightly from images displayed
- We reserve the right to correct errors or update information at any time
Orders and Payments
All orders placed through the Website are subject to availability and acceptance.
We reserve the right to:
- Refuse or cancel orders
- Limit quantities
- Request additional verification before processing an order
Prices are displayed in South African Rand (ZAR) unless stated otherwise and include VAT where applicable.
Delivery
Delivery times are estimates only and may vary depending on location and availability.
Brother Bees Honey is not liable for delays caused by:
- Courier service disruptions
- Weather conditions
- Circumstances beyond our reasonable control
Risk of loss passes to the customer upon delivery.
Returns and Refunds
Returns and refunds are handled in accordance with the Consumer Protection Act of South Africa.
Products may only be returned if:
- They are defective
- They were supplied incorrectly
- They are returned within the legally required period
Perishable goods may not be eligible for return unless defective.
Intellectual Property
All content on this Website, including text, images, logos, and design elements, is the property of Brother Bees Honey or its licensors.
You may not copy, reproduce, or distribute any content without prior written consent.
Limitation of Liability
To the fullest extent permitted by law, Brother Bees Honey shall not be liable for any indirect, incidental, or consequential damages arising from the use of this Website or products purchased through it.
Nothing in these Terms limits rights provided under South African consumer law.
Privacy
Personal information collected through this Website is handled in accordance with our Privacy Policy and applicable data protection laws, including POPIA.
Changes to These Terms
We reserve the right to update or amend these Terms and Conditions at any time. Changes will be effective once posted on the Website.
Continued use of the Website constitutes acceptance of updated Terms.
Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any disputes shall be subject to the exclusive jurisdiction of South African courts.
Contact
If you have any questions regarding these Terms and Conditions, please contact:
info@brotherbeeshoney.com